Welcome to eEngaged
 eEngaged will work with housing organisations to effectively and meaningfully communicate with their residents. We can advise on a range of digital engagement and social media activities.We have developed a toolkit that can be used by any organisation to assist organisations in obtaining customer insight, resident engagement, monitoring service delivery and setting about service improvement. These tools can develop 2 way meaningful conversations with your service users that can bring about service improvements.We appreciate that the concept of digital engagement and social media can be overwhelming, so we are happy to work with the organisations to develop a digital engagement strategy.Our Services include:  Consultations, Online Surveys, Virtual Meetings, Quality Assurance,...
What is digital engagement?
Housing Organisations have been consulting, raising awareness, dealing with service user feedback and doing traditional 'Comms' for years.Social media makes it possible to do these sorts of things in new ways, getting new communities involved, making bureaucracies more human, friendly and responsive to feedback, and even saving money.Like ‘social business’, digital engagement is a phrase often used quite loosely, sometimes to mean any use of social media by a corporate organisation, right through to more specific definitions around how organisations promote participation in policymaking.Digital engagement is anything and everything that involves a conversation online. It certainly looks like lots of different things:bloggingindividuals using platforms like Twitter or Facebook as part of...